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Privacy Policy

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Privacy Policy

Date of Last Revision: January 05, 2026

This Privacy Policy explains how Sudo Solutions (“Company,” “we,” “us,” “our”) collects, uses, shares, and protects information when you visit our website, submit a form, call us, or communicate with us by phone/SMS/email (collectively, the “Services”).

Contact
Sudo Solutions
125 Half Mile Rd, Suite 200, Red Bank, NJ 07701, United States
Phone: +1 (929) 930-1842
Email: partner@thesudosolutions.com
Website: https://thesudosolutions.com

By using the Services, you agree to this Privacy Policy.


1) Definitions

Personal Data: Information that identifies or can reasonably be linked to an individual (e.g., name, email, phone number, IP address).
Usage Data: Data collected automatically from your visit (e.g., pages viewed, time on site, device/browser data).
Cookies/Tracking Technologies: Technologies that help operate the site, analyze performance, or measure advertising.
Service Providers: Vendors that process data on our behalf (e.g., HubSpot, analytics providers, messaging providers, hosting providers).


2) Information We Collect

We collect information in these ways:

A) Information you provide to us

  • HubSpot forms: name, email, phone, company, and any details you submit

  • Calls: if you call us, we may collect your phone number, name (if provided), and any information you share during the call

  • Messages: emails, SMS texts, and other communications you send us

  • Project/client information: details needed to deliver marketing/development services (e.g., goals, requirements, assets, business info)

B) Information collected automatically (website usage)

When you visit our website, we may collect:

  • IP address, browser type/version, device type, operating system

  • Pages visited, click activity, time spent, referring URLs

  • Approximate location derived from IP

  • Diagnostic/security data

C) Information from third parties

We may receive information from:

  • Advertising platforms (e.g., Meta, LinkedIn) if you interact with our ads

  • Analytics tools that help us understand traffic and performance

  • Payment processors (for payment confirmation and limited billing details when applicable)


3) Cookies, Pixels, and Session Recording (Tracking)

We use cookies and similar technologies to operate, improve, and market our Services.

Tools we use

  • Google Analytics (traffic analytics)

  • Meta Pixel (ad measurement, conversion tracking, retargeting)

  • LinkedIn Insight Tag (ad measurement, conversion tracking, retargeting)

  • Hotjar (site behavior analytics; may include heatmaps and session recordings)

Hotjar note: Hotjar can capture how users interact with our site (e.g., clicks, scrolling, navigation). We configure these tools to avoid intentionally collecting sensitive information, but you should avoid submitting sensitive personal information into website fields.

Your choices

You can manage cookies through your browser settings. Disabling cookies may affect site functionality. Where required, we will present cookie controls/consent options.


4) How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services

  • Respond to inquiries, requests, and billing questions

  • Deliver and manage marketing and development services

  • Generate leads, evaluate opportunities, and improve our sales process

  • Communicate with you by email, phone, and SMS (see Section 8)

  • Improve site performance and user experience

  • Measure marketing effectiveness and ad performance

  • Prevent fraud, spam, and unauthorized activity

  • Comply with legal obligations and enforce agreements


5) How We Share Your Information

We do not sell your personal information. We may share data in limited situations:

A) With Service Providers

We may share information with vendors who help us run our business, including:

  • HubSpot (lead capture, CRM, marketing automation)

  • Google Analytics, Meta, LinkedIn, Hotjar (analytics and marketing measurement)

  • Email/SMS/communications providers

  • Hosting, security, and infrastructure providers

  • Payment processors (e.g., Stripe) when payments are involved

These providers may process data only to perform services for us and under their own privacy terms (and, where applicable, our agreements with them).

B) For legal and safety reasons

We may disclose information when required to:

  • Comply with law or legal process

  • Protect rights, safety, and property of the Company or others

  • Investigate misuse, fraud, or security incidents

C) Business transfers

If we undergo a merger, acquisition, financing, or asset sale, information may be transferred as part of the transaction.

D) With your consent

We may share information for another purpose if you explicitly consent.


6) Data Retention

We retain Personal Data only as long as necessary to:

  • Provide services and support

  • Maintain business records (CRM notes, proposals, invoices, communications)

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Retention duration depends on the type of data and business/legal requirements.


7) Security

We use reasonable safeguards to protect your information. However, no online system is 100% secure and we cannot guarantee absolute security.


8) SMS and Phone Communications

We may contact you by SMS and phone for:

  • Prospecting/outreach (where permitted by law)

  • Project updates

  • Billing and account-related questions

Opting out of SMS

You can opt out of SMS messages at any time by replying STOP. You may receive a confirmation message. Message and data rates may apply depending on your carrier.

If you opt out, we may still contact you through other channels where permitted (e.g., email) for non-marketing communications such as billing or contractual notices.


9) Your Rights and Choices

Depending on where you live, you may have rights to:

  • Request access to your Personal Data

  • Request correction of inaccurate data

  • Request deletion (subject to legal/business retention needs)

  • Opt out of marketing emails (unsubscribe link or email us)

To make a request, contact partner@thesudosolutions.com.


10) Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect Personal Data from children under 13.


11) International Users

If you access our Services outside the United States, your information may be transferred to and processed in the U.S., where laws may differ. By using the Services, you consent to this transfer where permitted by law.


12) Third-Party Links

Our Services may link to third-party sites. We are not responsible for their practices. Review their privacy policies.


13) Changes to This Policy

We may update this Privacy Policy. We will post the updated version on this page and revise the “Last updated” date. If changes are material, we may provide additional notice.


14) Contact Us

Email: partner@thesudosolutions.com
Phone: +1 (929) 930-1842
Mail: 125 Half Mile Rd, Suite 200, Red Bank, NJ 07701, United States

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