TERMS AND CONDITIONS
The flexible workforce for growing your business
Last updated: January 05, 2026
AGREEMENT TO THESE LEGAL TERMS
These Terms & Conditions (“Legal Terms”) are a legally binding agreement between you (“you,” “Client”) and Sudo Solutions (“Company,” “we,” “us,” “our”).
Registered address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Business address: 125 Half Mile Rd, Suite 200, Red Bank, NJ 07701, United States
Phone: +1 (929) 930-1842
Email: partner@thesudosolutions.com
Website: https://thesudosolutions.com (the “Site”)
We operate the Site and any related products and services that reference or link to these Legal Terms (collectively, the “Services”). By accessing the Site or purchasing/using any Services, you confirm you have read, understood, and agree to be bound by these Legal Terms. If you do not agree, you must discontinue use immediately.
We may update these Legal Terms from time to time by posting an updated version on the Site. Continued use after changes become effective constitutes acceptance.
If you are a minor (generally under 18), you must have a parent/guardian review and agree to these Legal Terms before you use the Services.
TABLE OF CONTENTS
Our Services
Contracts, Statements of Work, and Priority of Terms
Fees, Billing, and Payments
Refund Policy
Disputes, Chargebacks, and Payment Reversals
Intellectual Property
Client Responsibilities
Prohibited Activities (Site Use)
Privacy Policy
Term and Termination
Modifications and Interruptions
Disclaimer
Limitation of Liability
Indemnification
User Data
Electronic Communications and Signatures
SMS Text Messaging
Governing Law and Venue
Miscellaneous
Contact Us
1. OUR SERVICES
We provide marketing services and development services, which may include strategy, consulting, creative work, websites, software development, integrations, automation, and related deliverables.
Any descriptions, examples, timelines, or pricing shown on the Site are general and do not create a binding obligation unless included in a signed Project Agreement (defined below).
The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA, GLBA). If your use requires such compliance, you must disclose this in writing before engagement, and we may decline or require additional terms.
2. CONTRACTS, STATEMENTS OF WORK, AND PRIORITY OF TERMS
2.1 Project Agreements control the project
For most client work, you will sign a separate agreement such as a contract, proposal, Statement of Work (“SOW”), order form, or change order (collectively, a “Project Agreement”). The Project Agreement must be honored and governs the specific project.
2.2 Order of priority
If there is a conflict, the following order applies (highest priority first):
The signed Project Agreement (including signed change orders)
These Legal Terms
Any general information on the Site
3. FEES, BILLING, AND PAYMENTS
3.1 One-time charges by default
Unless a Project Agreement expressly states otherwise, we charge one-time fees per service request, invoice, milestone, or project. We do not offer subscriptions by default.
3.2 Authorization to charge
By paying an invoice or approving a payment request, you authorize us (and our payment processor) to charge the payment method provided for the amount shown, including any applicable taxes and processing fees disclosed at checkout or on the invoice.
3.3 Late payments
If not otherwise stated in the Project Agreement, overdue balances may result in paused work and delayed delivery. Any late fees/interest (if applicable) must be stated in the Project Agreement or invoice.
4. REFUND POLICY
4.1 Project Agreement first
Refund eligibility is primarily governed by your Project Agreement. If the Project Agreement includes refund terms, those terms control.
4.2 Written refund request required
To request a refund, you must submit a written request to partner@thesudosolutions.com and include:
Client/company name
Project name
Invoice/payment reference
Reason for the refund request
Supporting details/documents
4.3 Refunds are not automatic
Refunds are not guaranteed. We will review your written request and determine eligibility based on:
the refund terms agreed in the Project Agreement;
the portion of Services performed and deliverables provided;
any non-refundable items listed in the Project Agreement (if any); and
any third-party or pass-through costs that are non-recoverable.
4.4 Partial refunds
If approved, refunds may be partial, limited to:
the portion we agreed would be refundable in the Project Agreement; and/or
the portion we are legally obligated to refund.
4.5 Refund method and timing
Approved refunds will be issued back to the original payment method when possible. Processing times vary by bank/provider.
5. DISPUTES, CHARGEBACKS, AND PAYMENT REVERSALS
5.1 Contact us first
If you do not recognize a charge or believe a charge is incorrect, you agree to contact us first at partner@thesudosolutions.com so we can investigate and resolve the issue (including confirming the invoice, scope, and authorization).
5.2 Chargebacks may pause work
If a dispute/chargeback is initiated on an active project, we may pause work and delivery until the dispute is resolved.
5.3 Cooperation and documentation
You agree to cooperate in good faith with our investigation. You acknowledge we may submit documentation to banks/payment processors to respond to disputes, including invoices, Project Agreements, written approvals, communication logs, proof of work performed, and deliverable records.
5.4 Fees and costs related to disputes
Where permitted by law and/or the Project Agreement, you may be responsible for dispute/chargeback fees and reasonable administrative costs if a dispute is resolved in our favor or withdrawn.
5.5 Refund path vs dispute path
If a refund is available under Section 4 and/or your Project Agreement, that is the intended resolution path. Initiating a chargeback instead of submitting a written refund request may delay resolution.
6. INTELLECTUAL PROPERTY
6.1 Site content
We own or license all intellectual property rights in the Site and Services, including all content, code, designs, text, graphics, and trademarks. You may access and use the Site for personal or internal business purposes only.
6.2 Project deliverables
Ownership and usage rights for project deliverables (design files, code, documentation, creative assets, etc.) are governed by the Project Agreement.
6.3 Your materials
You represent that you own or have permission to use any materials you provide to us and that providing them does not violate third-party rights.
6.4 Submissions
If you send us feedback, ideas, or suggestions, you agree we may use them without restriction or compensation, unless otherwise agreed in writing.
7. CLIENT RESPONSIBILITIES
You agree to provide timely access, approvals, content, information, and decisions needed to perform the Services. Delays caused by you may affect timelines and do not automatically entitle you to refunds unless your Project Agreement says otherwise.
8. PROHIBITED ACTIVITIES (SITE USE)
You may not:
scrape, harvest, or copy Site data/content without written permission
interfere with security features or attempt unauthorized access
introduce malware, spam, or abusive automation
impersonate others, submit fraudulent information, or misuse the Site for unlawful purposes
use the Site to compete with us, resell Site content, or exploit the Services without authorization
9. PRIVACY POLICY
Our Privacy Policy describes how we collect and use information. By using the Services, you agree to our Privacy Policy: http://thesudosolutions.com/privacy-policy.
10. TERM AND TERMINATION
These Legal Terms remain in effect while you use the Site or Services. We may suspend or terminate access to the Site for violations of these Legal Terms.
Project termination terms (including payment obligations and refunds) are governed by the applicable Project Agreement.
11. MODIFICATIONS AND INTERRUPTIONS
We may modify, suspend, or discontinue the Site or Services at any time. We are not liable for downtime, delays, or interruptions to the extent permitted by law.
12. DISCLAIMER
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA.
OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE LESSER OF (A) THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $1,000, UNLESS A PROJECT AGREEMENT STATES A DIFFERENT LIMIT.
14. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your breach of these Legal Terms, your misuse of the Site/Services, or your violation of law or third-party rights.
15. USER DATA
We may maintain data you transmit for service delivery and operations. You are responsible for all data you provide. We are not liable for loss/corruption of data except as required by law or stated in a Project Agreement.
16. ELECTRONIC COMMUNICATIONS AND SIGNATURES
By using the Services or communicating with us electronically, you consent to electronic communications and agree that electronic signatures and records satisfy legal writing/signature requirements where permitted by law.
17. SMS TEXT MESSAGING
If you opt in to SMS messages, you can opt out at any time by replying STOP. Message and data rates may apply. For help, contact partner@thesudosolutions.com or call +1 (929) 930-1842.
18. GOVERNING LAW AND VENUE
18.1 Default (for Site/these Legal Terms)
Unless a Project Agreement states otherwise, these Legal Terms are governed by the laws of the State of New Jersey (without regard to conflict of law principles). Unless a Project Agreement states otherwise, actions relating to these Legal Terms will be brought in the state or federal courts located in Monmouth County, New Jersey, and you consent to jurisdiction and venue there.
18.2 Project Agreements may override
If you sign a Project Agreement that specifies different governing law, venue, jurisdiction, or dispute terms, the Project Agreement controls for that project.
18.3 Where claims may be brought
Where permitted by law and depending on the Project Agreement, we may bring claims in New Jersey and/or in the Client’s state/jurisdiction.
19. MISCELLANEOUS
These Legal Terms (together with policies posted on the Site) constitute the entire agreement regarding the Site. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver.
20. CONTACT US
Sudo Solutions
125 Half Mile Rd, Suite 200
Red Bank, NJ 07701, United States
Phone: +1 (929) 930-1842
Email: partner@thesudosolutions.com